Privacy Policy
Effective Date: 19 July 2026
At Honeyvine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and how we keep it safe.
Information We Collect
When you place an order or contact us, we may collect your name, email address, phone number, billing and shipping address, order history and any information you choose to provide when contacting us. We do not store your payment card information. All online payments are securely processed through our trusted payment providers.
How We Use Your Information
We use your information to process and deliver your orders, provide customer support, send order confirmations and tracking updates, improve our website and services, and meet our legal and tax obligations.
If you subscribe to our newsletter, we may occasionally send updates, promotions and product news. You can unsubscribe at any time.
Sharing Your Information
We only share your personal information with trusted third parties when necessary to operate our business, including payment providers, courier companies, website hosting services and service providers who help us operate Honeyvine. We never sell or rent your personal information.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our website. You can disable cookies through your browser settings, although some website features may not function correctly.
Keeping Your Information Safe
We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.
Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to request access to your personal information, request corrections to inaccurate information, request deletion of your personal information where legally permitted and withdraw your consent for marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@honeyvine.net.