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Frequently Asked Questions
Do you ship anywhere in South Africa?
Absolutely! We ship nationwide. Orders are carefully packed from Cape Town and sent with trusted couriers. You’ll receive tracking information as soon as your order is on its way.
How long will my order take to arrive?
Most orders are packed within 1–3 business days. Delivery usually takes, Major cities: 2–4 business days, Outlying areas: 3–7 business days.
Are Southside products made in South Africa?
No. Honeyvine is the exclusive South African importer of genuine Southside Plant Care products, imported from the USA. You’re getting the authentic products loved by thousands of plant parents in the USA.
Which product should I start with?
If you’re just starting your plant care journey, we recommend:
Leafy Plant Food – lush, vibrant foliage
Plant Cleaning Wipes – clean leaves that can photosynthesize better
They’re simple to use and make a noticeable difference in your regular plant care routine.
What is Crazy Keiki Cloning Paste?
Crazy Keiki Cloning Paste is the original viral cloning paste that encourages dormant growth points to activate, helping many plants produce new growth or branches.
Every plant is different, so results can vary, but Keiki Paste has become one of the most
talked-about plant products in the world.
How do I know how to use each product?
Every product includes simple directions. There are also many user videos across social media.
You’ll also find links to Southside’s expert guides on our product pages so you can get the most out of every product.
Will these products work on all houseplants?
Most of our products are suitable for the vast majority of indoor plants. If a product has specific recommendations or isn’t suitable for certain plants, we’ll always mention that on the product page.
If you’re unsure, send us a message – we’re always happy to help.
What if I have a plant problem?
We love helping plant parents! If you’re not sure which product you need – or your plant is looking a little sad – send us a message with a photo and we’ll point you in the right direction. No judgment… we’ve all accidentally neglected a plant before.
Do you restock sold-out products?
Yes! Because our products are imported from the USA, some items may sell out between shipments. If something you want isn’t available, join the waitlist on the product page and we’ll let you know as soon as it’s back. We try to restock monthly.
Can't find what I'm looking for.
If you couldn’t find the answer here, head over to our Contact page and send us a message. Every reply comes from a real person and we’ll get back to you as quickly as humanly possible.